A call-out. A change in demand. A shift heading toward overtime. Your managers need to respond while there is still time to influence the outcome. Explore how UKG Dynamic Workforce Operations (DWO) could support those decisions, and what your team needs to put it into practice.
Discuss your staffing challenge
UKG DYNAMIC WORKFORCE OPERATIONS
See what is changing and decide what to do next
Built on UKG Pro Workforce Management data, DWO is a real-time control center for frontline managers. It connects workforce information and demand signals with AI-guided recommendations throughout the workday. Managers can approve, adjust or ignore recommendations, keeping people in control.
Support decisions as the shift unfolds
Live workforce visibility
See scheduled and actual shifts, coverage and breaks, with information updating as conditions change.
Earlier risk signals
Surface overtime exposure and compliance risks so managers can consider corrective action sooner.
Explainable recommendations
Give managers clear, prioritized guidance while they retain control over the decision.
Consistent operating practices
Use a focused operational use case to agree which signals matter, who acts and how decisions are reviewed.
Connect the technology with the way your team works
Simms & Associates brings workforce strategy, technology and manager adoption into the same conversation. Our Inspire, Elevate and Evolve approach helps you define the right starting point and scope the support your team needs.
Inspire
Define the staffing decision to improve. Review data and process readiness, decision ownership and measures of success.
Elevate
Agree a scoped implementation approach with your team and UKG, including configuration, testing, a focused pilot and manager training.
Evolve
Review adoption and operational results, refine processes and configuration, and plan ongoing optimization.
Start with a challenge your operations team recognizes
Retail
The store gets busier just as a colleague calls out. How quickly can the manager reassess coverage and overtime exposure?
Hospitality
A busy service period unfolds differently from the plan. What information helps managers balance guest service, coverage and labor cost?
Healthcare
An unexpected call-out leaves the staffing office reviewing coverage. How quickly can the team see its options and overtime exposure?
Manufacturing
Attendance or workload changes during the production day. How does the team identify a staffing gap and agree the next action?
Services & Distribution
Workload and attendance diverge from the plan. How quickly can managers see where coverage needs attention?
YOUR SCHEDULING PRIORITIES
Is Schedule Balancer also on your agenda?
Include your scheduling priorities in the discussion. Together with your team and UKG, we can clarify the relevant product requirements and the scope of support to explore, including readiness, testing and manager training.
LET’S TALK STAFFING
Bring one challenge to a 30-minute DWO Operations Discussion
We will discuss the decision you want to improve, your current UKG Pro WFM environment and a practical next step to explore with your team and UKG.
Tell us a little about your organization and your staffing challenge. We will contact you to arrange the discussion.
DWO availability, licensing and customer requirements should be confirmed with UKG. The right delivery scope depends on your platform, data and operational priorities.
