Blog20 June 2025

Workforce Management Consultancy with Heart: Simms & Mercer in Action

Written by:

Carlota Roca

In today’s increasingly complex WorkTech landscape—where digital transformation and the employee experience are inseparable—purpose-driven teams are more valuable than ever. That’s why our work with Mercer is not only strategic; it’s deeply human.

At Simms & Associates, we’ve always believed that HR technology should empower people, not just automate processes. Our connection with Mercer emerged from that shared vision: a way of working grounded in empathy, agility, and real impact.

As Amanda Simms explained on the “What’s Up with WorkTech” podcast, this cooperation “allows us to connect strategy with execution, with a human-first mindset at the core of everything we do.

Why Mercer?

Mercer brings global reach and unmatched strategic insight into the workforce. We bring in-depth, hands-on expertise in UKG implementation, workforce optimisation, change management, and continuous support. Together, we offer workforce solutions that go beyond day-to-day operations—to help organisations adapt, thrive, and support their people more effectively.

Amanda summed it up perfectly: “We’re not a typical consultancy. We’ve created a culture where people want to show up to work, where global diversity and remote flexibility thrive alongside genuine human connection. And that’s reflected in how we collaborate with others.

How We Work Together

Our collaboration with Mercer is built on trust and a shared purpose. We don’t believe in cookie-cutter approaches. Every joint project is customised around the client’s culture, goals, and challenges. Whether it’s optimising UKG Dimensions for a global team or navigating a complex WFM transformation, our strength lies in uniting strategic thinking, expert delivery, and genuine collaboration.

Culture Is Our Foundation

At Simms & Associates, culture isn’t a slogan—it’s a core part of our daily work. As Amanda mentioned in the podcast, our team defined our values themselves: Empowering, Colourful, Masterful, Harmonious.

These aren’t just buzzwords. They shape the way we interact, support each other, and work with clients. Even as a fully remote company, we actively foster connection—through our annual global gatherings (Athens, here we come!) and the daily joy we share across our Teams chats.

As Amanda says: “You spend so much of your life working. If you can’t have fun with it—what’s the point?

Why This Matters Now

Sectors like healthcare, manufacturing, and retail are under intense pressure to evolve workforce operations and improve the employee experience. Our cooperation with Mercer helps organisations navigate that complexity and transform it into clarity.

Amanda puts it this way: “It’s not just about technology. It’s about storytelling, connection, and helping people see the path forward with confidence.

Looking Ahead

We’ve got ambitious plans—and we’re proud of them. Simms & Associates has grown over 30% year on year since we launched, including a 50% leap last year. As we expand, we’re focused on what matters most: preserving our culture, staying entrepreneurial, and delivering excellent service without compromise.

If you want to get more out of your UKG system—or simply want to work with a team that truly understands both people and tech—let’s talk.

Let’s connect.

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