UKG Pro WFM (Dimensions) Solution Architect

Simms & Associates (S&A) is a dynamic workforce management consulting firm with a global footprint, working with multi-national clients. Originally founded in Spain, S&A expanded its presence to North America and now has teams in Canada and the United States. Our diverse team of consultants and project managers operates across various countries and specialises in multinational software implementations.

We are looking to strengthen our North American team with a UKG Pro WFM (Dimensions) Solution Architect as we expand our footprint within Canada and the U.S.


About the role

S&A Solution Architects lead from the front, analysing customer needs, building the right solution design, and guiding other consultants to success. They use their expert knowledge of our product suite to formulate solutions that provide maximum benefit for our customers and business.

Key responsibilities

  • Partner with the S&A Sales and Services teams to pursue and close services opportunities.
  • Develop an understanding of each target client’s business, operations, and industry trends.
  • Understand the client’s strategic business and technology goals and create the proposed service approach and solution.
  • Support the sales process to completion coordinating all Services resources and documentation such as proposals, SOW’s, RFP responses, etc.
  • Grow services revenue by interacting with all levels of client management and proposing solutions that provide business benefit.
  • Participate in Business Assessments as required
  • May also be required to prospect services opportunities


  • 8+ years in a professional services role, ideally 5+ years in UKG Pro WFM (Dimensions) with experience in solution design and configuration of Advanced Scheduling.
  • Broad knowledge of labor management, HCM, scheduling, leave management, or similar domain product/systems strongly preferred.
  • Previous experience with client presentations, developing SOW’s, responding to RFP’s, estimating projects, and negotiating contracts.
  • Well versed in software implementation methodology with experience defining project requirements, managing project engagements, developing project plans, etc.
  • Develop good working relationships with staff in Services and Sales organizations.
  • Experienced in consultative selling and negotiating techniques.
  • Develop presentation skills to effectively articulate the services value proposition as part of the overall business solution.
  • B.A. / B.S. degree, with a focus in business or Information technology preferred or equivalent experience

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